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How to Contact Equifax Customer Service for a Complaint or Dispute

Read how to contact Equifax customer service for a complain or dispute, but also learn how to access your credit score, identity report, inquire about promotional codes, or set up an Equifax credit report control.

Equifax customer service helps you learn about your credit report and credit score, while providing you with information on less well-known concepts like an identity report, credit monitoring, and score monitoring. Customer support at Equifax can also help you with tools like the automatic fraud alert system and the credit report control.

You probably already know by now that Equifax is one of the three credit reporting companies in the United States. Whenever a person tries to borrow money or use a credit card, whether it’s at the bank, the department store, or the gas station, that business references a credit report either from Equifax, Experian or Transunion, and this credit rating is used determine whether you are trustworthy.

Customer Support FAQ

What many people don’t know is that Equifax has a customer service department like any other corporation. Going to the official Equifax website’s support page, you can learn from customer service a whole lot about your credit score, without ever talking to someone in the credit industry. After you have read through the FAQ, you can choose to contact personnel at Equifax by accessing their phone number or sending them an email. But so many of your questions are answered in the FAQ section.

Equifax Credit Report

You can learn how to correct or dispute inaccuracies in your credit file, what the security freeze fees are in your state, or how to get a free copy of your credit file. Other concerns covered include removing security freezes via phone or mail, or updating the Equifax credit report upon the death of a family member or spouse.

Equifax Credit Score

You’ll also be able to learn about your credit score, what the difference is between an Equifax credit score and a FICO store, and how to improve your credit worthiness. Read about the FICO score stimulator, the “Score Power report”, and what credit information is used to calculate your credit score.

Dealing with Identity Reports

Your identity report gives a snapshot of the identity information held by Equifax, including your name, date of birth, address and known aliases. There’s also three supporting indicators that you are who you say you are. You can check on your identity report, or look up someone else’s.

Credit Report Control

Beyond the regular state law-required security freezes, you can get the Equifax Credit Report Control lock, which is easier for you to activate and later unlock. You’ll get email notifications of changes, and knowledgeable customer care seven days a week.

Credit Option: Debt Wise

You can also use the automatic fraud alert, which is free for 90 days and then $7.95 every month after that, which gives you automatic email alerts about suspicious activity on your account. There’s also “credit monitoring alerts”, which tell you about changes like new accounts opened in your name. Other options include the fast pay plan, “Debt Wise”, a promo code, and debt stacking.

Using Equifax customer service, you can keep better track of your credit situation, whether your concern is protecting yourself against fraud or raising your credit score.

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